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Question ID 21598

Which of the following would be best suited to provide information during a review of the controls over the
process of defining IT service levels?

Option A

Systems programmer

Option B

Legal stuff

Option C

Business unit manager

Option D

Programmer

Correct Answer C
Explanation


Question ID 21599

Which of the following best explains why computerized information systems frequently fail to meet the needs of
users?

Option A

Inadequate quality assurance (QA) tools

Option B

Constantly changing user needs

Option C

Inadequate user participation in defining the system's requirements

Option D

Inadequate project management.

Correct Answer C
Explanation

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