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Question ID 21632

In order for a health plans performance-based quality improvement programs to be
effective, the desired outcomes must be

Option A

 achievable within a specified timeframe

Option B

 defined in terms of multiple results

Option C

 expressed in subjective, qualitative terms

Option D

all of the above

Correct Answer A
Explanation


Question ID 21633

The paragraph below contains two pairs of terms in parentheses. Determine which term in
each pair correctly completes the paragraph. Then select the answer choice containing the
two terms that you have chosen.
Health plans use both internal and external standards to assess the quality of the services
that they provide. (Internal / External) standards are based on information such as
published industry-wide averages or best practices of recognized industry leaders. Health
plans primarily rely on (internal / external) standards to evaluate healthcare services.

Option A

Internal / internal

Option B

 Internal / external

Option C

 External / internal

Option D

 External / external

Correct Answer D
Explanation

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